We manage buyer sales inquiries through e-mail communication.
It can definitely be frustrating when emails from potential customers end up anywhere other than their inbox. There are a number of reasons why mail might be sent to the spam folder, in order to bypass that we need you to do the following steps:
Click on arrow in search field
In "From" field enter
Click "Create filter with this search »"
Select "Never send it to Spam" checkbox
Click "Create filter" button